Privacy Policy Page

Welcome to the Matjarbd.com Privacy Policy.

Matjarbd.com is the biggest Online shopping site in Bangladesh. We always respect your (our customer) privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect and use your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

What information that we collect?

We may collect various pieces of information if you seek to place an order for a product with us on the website. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your name, mobile number, date of birth, email address, delivery address, payment card details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt-out at any time.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

What Do We Do with Your Information?

Our e-Commerce website or app may collect various type of required information if you want to place an order for the desired product you want to buy from us using the website or app. When you purchase something from our online store through the website or app, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We will receive, store and process your data for preparing your purchase order on our eCommerce site and will save it for any possible future allegation. We usually collect personal information such as your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, payment procedure and another similar kind of information. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products, and other updates.

Information about Children:

If you are under the age of [15], you are required to obtain the consent of your parent, guardian or person who has parental responsibility over you before sending us your personal data (for example, your name, address and email address). In such cases, we may require sufficient proof of such consent at any time.

What personal data do we collect?

The types of personal data we collect or obtain may vary according to our relationship with a data subject (person whose data we collect) and may include the following:

For Customers

Customers can create an account using their Email, Phone, and Full name.

Customers can log in using Google Sign In, Facebook Sign In, and Apple Sign In. Matjarbd Will collect basic data from  Google Account, Facebook Information, and Apple Account Information. Kindly contact support@matjarbd.com if any customers have any queries regarding the policy or loss of information.

For Order delivery, Matjarbd will require customer information for shipping as well as billing.

Contact information (such as name, address, email address, and telephone number)

Identification information (such as national identification number, passport identification number, national insurance number, tax registration number, social security number, driver’s license, date of birth, etc.)

Demographic information (such as age range, marital status, gender, etc.)

Photographs, such as those that you may submit for contests or prize-winning competitions

Product-specific information (such as preference, closed user groups (CUGs), friends and family who you chose to include in your service plan, credit limit, etc.)

For Business Partners and Suppliers

Contact information (such as name, address, email address and telephone number)

Identification information (such as national identification number, passport identification number, national insurance number, tax registration number, social security number, driver’s license, date of birth)

Business information (such as name of organization, job title, department, business address)

When do we collect your personal data? and We may collect or obtain your personal data:

For Customers:

• When you purchase & use our network, products, and/or services (including through our call centers, walk-in-center, dealers, and sales channels)
• When you contact us or register for information relating to our network, products and/or services or for any other purposes(s)
• When you communicate with us (such as IVR, USSD SMS, text messages or other digital channels, emails, questionnaires or surveys)
• When you use or interact with any of our digital applications, visit any of our websites or social media pages
• When you participate in any of our promotional events, incentives or loyal programs
• From external agencies (such as credit reference agencies, screening or investigation agencies)
• From our internal database pursuant to your relationship with any member of our group of companies

Why do we collect your personal data?

Your personal data may be used or processed for the purpose of:

For Customers:

• Providing you with our products, services and/or offers which may be of interest to you
• Notifying you about benefits and changes to the features of our products and services
• providing you with our latest offers, campaigns and promotions (where you subscribe to such updates)
• Sending you service messages about our subscription or account registration
• Using your data for participation in our customer surveys or meetings

Compliance with laws and legal, contractual and/or regulatory obligations protecting or exercising our legal, contractual and/or regulatory rights and remedies

Sending you information via telephone calls, text messages or other digital channels, emails, etc. or social media about products and services offered by selected third parties that we think may interest you.